1. Introduction

Welcome to the Avakuma Tuile website! The following rules and policies govern the use of our website, including the purchase of handmade earrings, hand-painted paintings, and other handmade decorations. By using our site, you agree to abide by and be bound by these principles.

2. Product Information

We take care to accurately present our products, including detailed descriptions and photos. However, please note that due to the handmade nature of our items, minor differences may occur.

3. Orders and Payments

To place an order, you must be at least 18 years old. By confirming your order, you agree to pay the specified price, including any taxes and shipping fees. Payments are securely processed by our trusted payment partners.

4. Delivery and Shipping

If the product is ready, the shipping time takes up to two business days. For custom orders, please discuss delivery details in advance.

We strive to process and ship orders quickly. Please refer to our Delivery Policy for detailed information on delivery times, shipping methods, and associated costs.

5. Returns and Exchanges

If you are not satisfied with your purchase, please review our Returns and Exchanges Policy to learn how to initiate a return or exchange. We are committed to ensuring your satisfaction with our products.

6. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal data. We are committed to maintaining the confidentiality of your information.

7. Email Communication

By providing your email address, you consent to receiving correspondence from Avakuma Tuile, including order confirmations, shipping notifications, and promotional materials. You can opt out of promotional emails at any time.

8. Blog Content

Our blog features content related to our products, the creative process, and inspirations. This content serves informational and entertainment purposes. We reserve the right to modify or delete blog content at our discretion.

9. Intellectual Property

All content on the Avakuma Tuile website, including photos, texts, and logos, is the intellectual property of Avakuma Tuile and is protected by copyright. Unauthorized use or reproduction of our content is strictly prohibited.

10. Changes to Terms and Privacy Policy

Avakuma Tuile reserves the right to update, modify, or change these Terms and Policies at any time. It is your responsibility to periodically review them. Continuing to use the site after any changes indicates acceptance of the updated terms.

For questions or concerns regarding these Terms and Policies, please contact us at izabelastrzala00@gmail.com.

Terms and Privacy Policy

Respecting the privacy of our users, Avakuma Tuile aims to provide full understanding of the collection, use, and protection of personal data. Below is our Privacy Policy:

1. Types of Collected Information

We process various types of personal data depending on the purposes for which they are collected. These may include:

• Identifying information (name, surname, email address)

• Contact information

• Transaction and payment information

• Technical data collected automatically while using our site

2. Purpose of Data Collection

We collect personal data for purposes such as:

• Fulfillment of orders and delivery of purchased products

• Providing information about news, promotions, and special offers (with explicit consent)

• Handling inquiries and submissions sent through forms on the site

• Improving the quality of our service and customizing our offerings to user needs

3. Data Security

We take measures to ensure the security of the personal data entrusted to us. We use appropriate technical and organizational means to protect it from loss, unauthorized access, destruction, or disclosure.

4. Sharing Personal Data

We do not sell, trade, or share your personal data with third parties without your explicit consent, except as required by law.

5. Cookies and Tracking Technologies

Our site uses cookies and similar tracking technologies to ensure better service quality. You can manage cookie settings in your browser.

6. User Rights

You have the right to access, correct, delete, or limit the processing of your personal data. To exercise these rights or obtain additional information, contact us at izabelastrzala00@gmail.com.

7. Changes to Privacy Policy

We reserve the right to update our Privacy Policy due to changes in the law or our procedures. Updates will be published on our site.

Thank you for your trust and choosing Avakuma Tuile! 🌟

Privacy Policy

We want every Avakuma Tuile customer to be fully satisfied with their purchases. Below is our Returns and Exchanges Policy:

1. Right to Return and Exchange

1.1. If, for any reason, you are not satisfied with the purchased product, you have the right to return or exchange it within 14 days from the date of receiving the order.

2. Return and Exchange Conditions

2.1. The product must be in an undamaged condition, unused, and in its original packaging.

2.2. In the event of product damage during transport, please contact us immediately at izabelastrzala00@gmail.com within 48 hours of receiving the shipment.

3. Return and Exchange Procedure

3.1. To initiate a return or exchange, contact us at izabelastrzala00@gmail.com, providing the order number and the reason for the return or exchange.

3.2. After agreeing on the terms of the return or exchange, you will receive information about the return address.

3.3. The customer bears the shipping costs associated with the return or exchange process.

4. Refund

4.1. Refunds will be made via the original payment method within 14 business days of receiving the returned product.

5. Custom Products

5.1. Custom-made products are subject to different return and exchange conditions. Please contact us in advance to discuss the details.

6. Customer Support Contact

6.1. For questions regarding returns and exchanges, please contact us at izabelastrzala00@gmail.com.

7. Reservations

7.1. Avakuma Tuile reserves the right to refuse a return if the conditions described in this Policy are not met.

Thank you for your understanding and cooperation. We wish you successful shopping at Avakuma Tuile! 🌟

Returns and Exchanges Policy